Booking Information
Terms & Conditions / Cancellation Policy
Your place on a Native Hands event is secured by booking and paying in advance, in full.
Paying in instalments: at booking, select the yellow ‘PayPal’ button to access their ‘pay in 3’ service.
If you cancel your booking (or fail to attend) for any reason, including illness, travel disruption, or any other reasons beyond your control, the following conditions apply:
More than 28 days before the event an 85% refund. Less than 28 days before the event no refund.
However, if you are unable to attend and want to pass your place to someone else, that is possible if you supply their name and contact details no less than 24 hours before the event.
Bookings are not transferable from one event to another.
It is recommended that you purchase insurance to cover your losses in the event of being unable to attend a course.
In the unlikely event of Native Hands cancelling the event, you will be offered a credit for a future course or a full refund.
Gift vouchers
Vouchers are valid for 12 months from purchase date.
Redeeming your voucher: please see this page for details.
Once you have received booking confirmation for your chosen event, you are considered fully booked onto that event.
No refunds are available on cancellations when booked with a gift voucher. However, if you want to pass your place to someone else, that is possible if you supply their name and contact details no less than 24 hours before the event.
If the cost of the event you wish to attend is less than the value of your voucher, no refund or credit will be possible.
Age suitability
Native Hands events are designed for adults. However, 16-18 year olds are welcome if accompanied by a responsible, participating adult.
Please see this page for guidlines on age / skill-level suitability.
Accessibility
Most Native Hands events take place in the woods and involve foraging and physical activity. Therefore a certain level of physical ability is required.
We aim to make events accessible whenever possible, within the context and limitations of a woodland setting.
Making baskets is a physical process, so reasonable hand strength and dexterity are required.
If you have mobility issues or other physical needs please get in touch prior to booking, so we can see how your needs can be accommodated.
Dogs
Dogs are not permitted at any Native Hands event.
Alcohol
Please do not bring alcohol (or any other intoxicant) to any Native Hands event.